Programme Catalogue

50 AI & Agentic AI programmes

Ten structured tracks covering the full journey — from organisation-wide AI literacy to building, engineering and governing autonomous AI agents. Delivered in English or Bahasa Melayu, face-to-face or online, with a minimum 40% hands-on practical work. Claimable status pending HRD Corp approval.

Showing 50 of 50 programmes

WNZ-AI-001

AI Literacy for the Modern Workforce

Track A · AI Foundation & LiteracyFoundation2 days · 14 hrs

Demystify Artificial Intelligence, Machine Learning and Generative AI for everyday work.

WNZ-AI-002

Generative AI Essentials: ChatGPT, Claude, Gemini & Copilot at Work

Track A · AI Foundation & LiteracyFoundation2 days · 14 hrs

Master the four mainstream Generative AI platforms used in Malaysian corporates.

WNZ-AI-003

Prompt Engineering Fundamentals for Business Professionals

Track B · Prompt Engineering & GenAIFoundation2 days · 14 hrs

Build a systematic, repeatable approach to writing effective prompts.

WNZ-AI-004

AI for Executives & Senior Leaders: Strategy, Value & Risk

Track H · AI Leadership & StrategyFoundation2 days · 14 hrs

Equip senior leaders to make informed AI investment and governance decisions.

WNZ-AI-005

AI-Powered Office Productivity with Microsoft 365 Copilot

Track B · Prompt Engineering & GenAIFoundation2 days · 14 hrs

Maximise return on the organisation's Microsoft 365 Copilot investment.

WNZ-AI-006

Understanding Agentic AI: From Chatbots to Autonomous Agents

Track E · Agentic AI & AutomationFoundation2 days · 14 hrs

Explain what AI agents are and how they differ from chatbots and RPA.

WNZ-AI-007

Responsible AI & Data Ethics Essentials

Track G · Governance, Risk & ComplianceFoundation2 days · 14 hrs

Instil responsible AI principles across the workforce.

WNZ-AI-008

AI for Data-Driven Decision Making

Track D · AI for Data & AnalyticsFoundation2 days · 14 hrs

Use AI to turn raw data into decisions faster and more accurately.

WNZ-AI-009

AI Fundamentals for Non-Technical Managers

Track A · AI Foundation & LiteracyFoundation2 days · 14 hrs

Give managers the vocabulary and judgment to lead AI-assisted teams.

WNZ-AI-010

AI-Powered Business Communication & Content Creation

Track B · Prompt Engineering & GenAIFoundation2 days · 14 hrs

Produce professional business content faster with AI co-writing.

WNZ-AI-011

AI Essentials for SMEs: Practical Tools for Business Growth

Track J · SME AI AdoptionFoundation2 days · 14 hrs

Enable SMEs to adopt high-impact AI tools on a small budget.

WNZ-AI-012

Digital Transformation with AI for SMEs

Track J · SME AI AdoptionFoundation2 days · 14 hrs

Build a practical, staged AI-enabled digital transformation plan for an SME.

WNZ-AI-013

AI Tools for Personal Effectiveness & Time Management

Track B · Prompt Engineering & GenAIFoundation2 days · 14 hrs

Reclaim working hours by delegating routine cognitive tasks to AI.

WNZ-AI-014

Advanced Prompt Engineering & Custom GPT Development

Track B · Prompt Engineering & GenAIIntermediate2 days · 14 hrs

Master advanced prompting: meta-prompting, self-critique and structured outputs.

WNZ-AI-015

Agentic AI Workflow Automation with n8n

Track E · Agentic AI & AutomationIntermediate2 days · 14 hrs

Build production-grade AI agent workflows with n8n's visual builder.

WNZ-AI-016

Business Process Automation with Make, Zapier & AI Agents

Track E · Agentic AI & AutomationIntermediate2 days · 14 hrs

Automate repetitive business processes with no-code platforms plus AI.

WNZ-AI-017

Building AI Chatbots & Virtual Assistants for Customer Service

Track E · Agentic AI & AutomationIntermediate2 days · 14 hrs

Design and deploy AI chatbots grounded in company knowledge.

WNZ-AI-018

AI for Human Resources: Talent Acquisition to People Analytics

Track C · AI for Business FunctionsIntermediate2 days · 14 hrs

Transform core HR workflows with responsible AI adoption.

WNZ-AI-019

AI for Finance & Accounting Professionals

Track C · AI for Business FunctionsIntermediate2 days · 14 hrs

Automate finance document work: reconciliations, reports and variance commentary.

WNZ-AI-020

AI for Marketing: Content, Campaigns & Customer Insights

Track C · AI for Business FunctionsIntermediate2 days · 14 hrs

Scale content production across channels without losing brand quality.

WNZ-AI-021

AI for Sales Excellence: Prospecting, Proposals & Pipeline

Track C · AI for Business FunctionsIntermediate2 days · 14 hrs

Compress sales-cycle admin so sellers spend more time selling.

WNZ-AI-022

AI for Supply Chain & Procurement Professionals

Track C · AI for Business FunctionsIntermediate2 days · 14 hrs

Apply AI to demand planning, supplier management and procurement operations.

WNZ-AI-023

AI for Project Managers: Planning, Risk & Reporting

Track C · AI for Business FunctionsIntermediate2 days · 14 hrs

Accelerate project planning, documentation and reporting with AI.

WNZ-AI-024

AI for Legal, Contracts & Compliance Teams

Track C · AI for Business FunctionsIntermediate2 days · 14 hrs

Accelerate contract review, drafting and legal research responsibly.

WNZ-AI-025

AI-Powered Data Analytics with Excel, Power BI & Copilot

Track D · AI for Data & AnalyticsIntermediate2 days · 14 hrs

Combine Excel, Power BI and AI copilots into a modern analytics workflow.

WNZ-AI-026

Enterprise Knowledge Assistants with RAG (Retrieval-Augmented Generation)

Track E · Agentic AI & AutomationAdvanced2 days · 14 hrs

Understand RAG architecture and why it grounds AI in company knowledge.

WNZ-AI-027

Model Context Protocol (MCP) & Enterprise AI Integration

Track E · Agentic AI & AutomationAdvanced2 days · 14 hrs

Understand MCP as the 2026 de-facto standard connecting AI to enterprise systems.

WNZ-AI-028

Designing Multi-Agent Systems for Business Operations

Track E · Agentic AI & AutomationAdvanced2 days · 14 hrs

Design multi-agent systems where specialised agents collaborate on end-to-end processes.

WNZ-AI-029

AI Governance in Practice: EU AI Act, ISO/IEC 42001 & Malaysian Requirements

Track G · Governance, Risk & ComplianceAdvanced2 days · 14 hrs

Operationalise AI governance against EU AI Act obligations binding from August 2026.

WNZ-AI-030

AI Risk Management with NIST AI RMF

Track G · Governance, Risk & ComplianceAdvanced2 days · 14 hrs

Apply the NIST AI Risk Management Framework (Govern-Map-Measure-Manage).

WNZ-AI-031

Data Privacy & PDPA Compliance in the Age of AI

Track G · Governance, Risk & ComplianceIntermediate2 days · 14 hrs

Apply Malaysia's PDPA (including recent amendments) to AI processing activities.

WNZ-AI-032

AI in Islamic Banking & Finance: Applications, Governance & Shariah Considerations

Track I · Industry-Specific AIAdvanced2 days · 14 hrs

Apply AI across Islamic banking operations from financing to customer service.

WNZ-AI-033

AI for Banking & Financial Services: Operations, Risk & Compliance

Track I · Industry-Specific AIIntermediate2 days · 14 hrs

Deploy AI productivity and automation within regulated banking constraints.

WNZ-AI-034

Vibe Coding: AI-Assisted Application Development for Business Users

Track F · AI Development & TechnicalIntermediate2 days · 14 hrs

Build working business applications by describing requirements in natural language.

WNZ-AI-035

No-Code AI Solutions for SMEs & Startups

Track J · SME AI AdoptionIntermediate2 days · 14 hrs

Build practical AI-powered tools for an SME without hiring developers.

WNZ-AI-036

Agentic AI for HR & Employee Services

Track E · Agentic AI & AutomationIntermediate2 days · 14 hrs

Deploy AI agents for employee services: policy Q&A, leave, onboarding and letters.

WNZ-AI-037

AI for Manufacturing & Industry 4.0 Operations

Track I · Industry-Specific AIIntermediate2 days · 14 hrs

Apply AI to production planning, quality, maintenance and documentation.

WNZ-AI-038

AI for Quality Management: QA/QC in the Intelligent Enterprise

Track I · Industry-Specific AIIntermediate2 days · 14 hrs

Accelerate quality documentation, audits and CAPA cycles with AI.

WNZ-AI-039

Agentic AI for SMEs: Automate Your Business with AI Agents

Track J · SME AI AdoptionIntermediate2 days · 14 hrs

Deploy affordable AI agents that run SME workflows autonomously.

WNZ-AI-040

AI Marketing & Sales Toolkit for SMEs

Track J · SME AI AdoptionFoundation2 days · 14 hrs

Compete with bigger brands using AI-produced marketing at SME budgets.

WNZ-AI-041

Enterprise AI Strategy & Transformation Roadmap

Track H · AI Leadership & StrategyAdvanced2 days · 14 hrs

Design a bankable enterprise AI strategy aligned to business goals.

WNZ-AI-042

Measuring AI ROI: Building & Defending the AI Business Case

Track H · AI Leadership & StrategyAdvanced2 days · 14 hrs

Quantify AI value credibly: productivity, quality, revenue and risk effects.

WNZ-AI-043

Leading the Hybrid Human-AI Workforce: The Manager of Agents

Track H · AI Leadership & StrategyAdvanced2 days · 14 hrs

Master the emerging manager-of-agents role as agents absorb routine execution.

WNZ-AI-044

Building the AI Centre of Excellence: Governance & Operating Model

Track H · AI Leadership & StrategyAdvanced2 days · 14 hrs

Design and launch an AI Centre of Excellence fit for 2026 realities.

WNZ-AI-045

Advanced Agentic AI: Orchestration, Guardrails & Observability

Track E · Agentic AI & AutomationAdvanced2 days · 14 hrs

Harden agent systems for production: reliability, safety and cost control.

WNZ-AI-046

Building Enterprise AI Assistants with Claude & GPT APIs

Track F · AI Development & TechnicalAdvanced2 days · 14 hrs

Build custom AI assistants on frontier model APIs beyond consumer tools.

WNZ-AI-047

Python + Generative AI for Business Analysts

Track F · AI Development & TechnicalAdvanced2 days · 14 hrs

Acquire working Python skills accelerated by AI pair-programming.

WNZ-AI-048

AI Security: Defending Against Prompt Injection, Data Leakage & Agent Risk

Track G · Governance, Risk & ComplianceAdvanced2 days · 14 hrs

Understand the 2026 AI threat landscape including agentic attack surfaces.

WNZ-AI-049

Physical AI & Intelligent Automation in Operations

Track I · Industry-Specific AIAdvanced2 days · 14 hrs

Understand the 2026 physical AI wave: robotics with foundation-model intelligence.

WNZ-AI-050

Train-the-AI-Champion: Building Internal AI Capability

Track H · AI Leadership & StrategyAdvanced2 days · 14 hrs

Develop internal champions who can train, support and govern AI adoption.

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Tell us your objectives and workforce profile — we'll recommend a track and guide you through HRD Corp grant documentation once approved.